CYI0000: Troubleshooting Procedures

CYI0000: Troubleshooting Procedures

     

       Make sure there’s connectivity between the endpoint and the CYMETRICX server on port 443, check this by 
    opening https://<CYMETRICX IP> on the endpoint browser or using the command line
            Test-NetConnection CYMETRICX-IP -Port 443

As for the agentless, go to https://<CYMETRICX IP>/log-agentless page and search for the device you wanted to add, and the reason for the error under Error column.




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